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Brain Injury Support and Rehabilitation: An Interview With Andrew Pemberton

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Simon Pimlott, personal injury lawyer at IBB Claims, speaks to  Andrew Pemberton, Managing Director of Cardinal Management, and board member of the UK Council for Rehabilitation.  Andrew and Simon, discuss the implications and challenges faced by people who have sustained a serious brain injury following an accident.

If you or family member has sustained a serious injury - including spine and brain-related injuries, you may require specialist support in the form of brain injury rehabilitation programmes, home adaptations and experts in the fields of psychology, physiotherapy and other specialist areas. Contact our brain injury compensation experts today on 0333 123 9099 or email

Transcript of video:

Simon: I’m Simon Pimlott and I'm a senior solicitor at IBB Law. I'm speaking today with Andrew Pemberton who is the Managing Director of Cardinal Management and he's also a board member of the UK Council for Rehabilitation.

Andrew, rehabilitation means different things to different people, could you give me your definition of what rehabilitation is?

Andrew: For me, rehabilitation is about helping people return to their normal-- what is normal is totally different for every single person that we meet; so for a professional athlete, return to normal can be about really marginal improvements in someone's performance but for other people it can be very simple things like being able to drive a car or get dressed or live independently. So it's that whole process from injury to regaining your normal life again.

Simon: How has rehabilitation evolved and developed within the healthcare service?

Andrew: Rehabilitation and health care often get interchanged as being one and the same and they are very closely connected but healthcare doesn't really have the same goals and objectives as rehabilitation, so it's very important to understand that rehabilitation is a process and it runs in parallel to your healthcare services. So it is about having a really clear objective and outcome; so as I said, it might be about you know playing football again, driving a car, it might be about living independently.

Health care is about making you feel better or not be ill; rehabilitation is about functional things about being able to do things in the future so they are very different things, healthcare and rehabilitation.

Simon: And what could a sufferer of a serious injury expect when they go into hospital for rehabilitation, who will be involved in their treatment?

Andrew: This is again very personal, a bit like your own goals and objectives about what rehabilitation is trying to achieve; it is going to be dependent upon your injuries and your types of symptoms that you’re suffering. So your profile of people who are involved with you will vary dramatically, you could have something relatively straightforward that might be helpful with physical therapy kind of interventions; you may need a neurosurgeon to help you recover, so the scope and breadth of people involved is huge; whether it be helping people adapt your home which could be occupational therapists, it could be builders or it could be healthcare practitioners, it's a very broad church.

Simon: And are there barriers now to accessing the rehabilitation and is there a way around those barriers?

Andrew: Totally there are many barriers and although on the back of World War 2, Great Britain became one of the leading lights in rehabilitation of its military personnel; we have somewhat lost our way. There are lots of barriers within the NHS and unfortunately one of the only ways you can really enhance your rehabilitation is going through the private sector or the charitable sector because the NHS is, I'm afraid to say not particularly well geared up to delivering the care that most people, especially those with serious injuries, really do need.

Simon: And what do you see is the future for rehabilitation within the English Health Service?

Andrew: The the future is going to be more about work-related outcomes, even the NHS are now setting work as a treatment goal for its health care practitioners which is revolutionary really within the healthcare system because it's always been about making people feel better and be healthy rather than actually helping them return to life. So I think that's going to be the big transition is we're going to see health care practitioners talking about vocational and practical outcomes rather than just life expectancy for example.

Simon: Thank you so much Andrew that was very informative.

End of Video: 4 minutes 6 seconds

Contact our brain injury compensation experts today

For more information or to speak to one of our specialist brain injury lawyers to begin your claim, please call us on 0333 123 9099 or email


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