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Whistleblower leads to the identification of failings at Basildon Hospital

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Whistleblower leads to the identification of failings at Basildon Hospital

What are the failings at Basildon Hospital?

On 19 August 2020 the Care Quality Commission (CQC) published its most recent report into Basildon Hospital, following an inspection prompted by concerns raised by an anonymous whistleblower. The CQC has rated maternity services as “inadequate”, meaning the service is performing badly and that the CQC have taken enforcement action against the hospital. Such inadequate services may lead to hospital negligence, resulting in harm or fatalities.

What did the whistleblower say?

In May 2020 the CQC received information from an anonymous whistleblower, raising concerns at Basildon Hospital maternity services. The information and analysis of data highlighted a cluster of six serious incidents where babies were born in poor condition and subsequently transferred out for cooling therapy during March and April 2020. Cooling therapy is a procedure which can be offered as a treatment option for newborn babies with brain injury caused by oxygen shortage during birth.

Why was the maternity services rated “inadequate”!?

A number of reasons led to the rating, as follows:-

  • leaders did not have the skills and abilities to effectively lead the service
  • there had been a lack of learning from previous incidents
  • staff did not always complete training in key skills
  • the service did not always have enough staff to keep women safe and to provide the right care and treatment
  • multidisciplinary team working was dysfunctional
  • incidents were not always graded correctly according to the level of harm
  • the service did not make sure staff were competent for their roles

What action did the CQC take?

The CQC found some improvements from a previous inspection but concerns remained. Therefore, enforcement action was taken in relation to the maternity service. The CQC issued a warning notice on 23 June 2020. This identified specific areas that the trust must improve. Those improvements had to be made by 14 August 2020. The trust initiated an immediate action improvement plan to address the concerns.

I am worried about Basildon Hospital maternity services

If you have concerns about the care of your baby at Basildon Hospital contact us on 0333 123 9099, email or use the enquiry form to request a call back. We will discuss how we can help you and advise you on how we can make a complaint and a claim for Basildon Hospital medical negligence, if we believe your case has reasonable prospects of success.


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